We foster talent and human connection in every call.
We connect people, we empower businesses.
We are a company specialized in Outsourcing and Contact Center services, with a focus on both in-person and telephone sales.
We stand out for building transparent relationships and delivering quality service, prioritizing trust and empathy in every interaction with end customers. Our essence lies in offering effective and human solutions, aligned with the objectives of each brand that trusts us.
Thanks to this approach, we are consistently recognized as sales leaders by our clients in the financial and insurance sectors.
Our mission is to generate sustainable value for our clients through innovative and effective BPO and contact center solutions, developed with a committed human team, the right technology, and a culture focused on operational excellence.
By 2027, to be the Peruvian company leading in BPO and contact center services, recognized for customer satisfaction, efficient processes, sustainable profitability, and an ethical human team committed to excellence and the use of cutting-edge technology.
Trusted by the best companies
Entel
Auna
Oncosalud
Scotiabank
Mibanco
BBVA
WIN
Interseguro
PROSEGUR
Logixtal
Listen to what our team says
More than 5000 clients
“I started with no experience and today I lead my own team. At Tcontakto they gave me the opportunity, the training and the confidence to grow. Here I learned to believe in myself.”
“When I joined Tcontakto, I was offered the opportunity to lead a digital project with a commercial focus. From day one, I felt that my ideas were being heard and that I had the support to innovate. Today, I not only lead operations, but I also drive a committed team that delivers results in every campaign.”
“I started as a logistics intern, never imagining that my journey at Tcontakto would take me this far. Thanks to the trust they placed in me and the opportunities to learn, I am now a Logistics Coordinator and am responsible for overseeing all of the group’s business units. Here, growth is possible if you are willing to give your best.”
“Tcontakto allowed me to lead projects with major brands in the financial sector from the very beginning. Thanks to the trust and shared vision, today, as Deputy Operations Manager, I have the opportunity to drive results, manage executive purchases, and ensure customer satisfaction. Here, growth is real, and so is the impact we generate.”