Innovation
Commitment
Integrity
Flexibility
Passion for service
People who
make a difference
make a difference
We combine technology, human talent, and optimized processes to achieve
high impact results.
Boost your business with a high-performance call center.
Connect your talent with a culture that empowers people.
+500 people who make a difference every day.
Solutions designed to grow with you
Why Tcontakto?
At Tcontakto, we specialize in telesales and high-impact phone marketing.
We combine human talent, technology, and strategy to boost our clients’ sales through personalized, highly segmented, results-driven campaigns.
Our experience in data analysis and the use of big data allows us to maximize conversion in every interaction. In addition, we expand our value proposition with customer service, collections, help desk, and BPO solutions, adapting to every stage of the business. We are the commercial ally that transforms calls into results.
Our mission is to generate sustainable value for our clients through innovative and effective BPO and contact center solutions, developed with a committed human team, the right technology, and a culture focused on operational excellence.
By 2027, to be the leading Peruvian company in BPO and contact center services, recognized for client satisfaction, efficient processes, sustainable profitability, and an ethical human team committed to excellence and the use of cutting-edge technology.
Banking Companies
Telecommunications Companies
Health and Insurance Companies
Security Companies
With experience in
multiple industries
multiple industries
- Tailored operational flexibility.
- We design solutions tailored to your operation, scalable and aligned with your KPIs.
- Expert and committed team.
- More than 500 people are constantly trained in service culture, processes, and technology.
What our employees say about us
“I started with no experience and today I lead my own team. At Tcontakto they gave me the opportunity, the training and the confidence to grow. Here I learned to believe in myself.”

Mayra Cangalaya
“When I joined Tcontakto, I was offered the opportunity to lead a digital project with a commercial focus. From day one, I felt that my ideas were being heard and that I had the support to innovate. Today, I not only lead operations, but I also drive a committed team that delivers results in every campaign.”

Jesús Campos
“I started as a logistics intern, never imagining that my journey at Tcontakto would take me this far. Thanks to the trust they placed in me and the opportunities to learn, I am now a Logistics Coordinator and am responsible for overseeing all of the group’s business units. Here, growth is possible if you are willing to give your best.”

Jorge Uceda
“Tcontakto allowed me to lead projects with major brands in the financial sector from the very beginning. Thanks to the trust and shared vision, today, as Deputy Operations Manager, I have the opportunity to drive results, manage executive purchases, and ensure customer satisfaction. Here, growth is real, and so is the impact we generate.”

Pierina Cavagnaro
Our Achievements
-
Best TDC sales force 2015
We lead in results thanks to a highly trained and goal-oriented sales team.2015
-
Best TDC sales channel 2016
We stand out for our effectiveness in campaign management and customer conversion.2016
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Best Workspace GPTW
We exceed goals with advanced techniques, strategic focus, and intelligent data analysis.2017
-
Better telemarketing sales force
We build a work culture based on trust, well-being, and team commitment.2019































